Privacy policy.

Gray Wind International LLC Policy for SMS Messaging

Effective Date: 10/1/2025

Your privacy is important to us. This Privacy Policy outlines how [Your Company Name] (“we,” “us,” or “our”) collects, uses, and protects your personal information when you subscribe to our SMS messaging services. By subscribing to our SMS messages, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

When you opt into our SMS messaging service, we may collect the following information:

  • Personal Information: This includes your phone number, name, and any other details you provide when opting into our messaging service.

  • Message Data: Information related to the SMS messages you send or receive from us, including message content, date, and time of messages, and your interactions with our messaging service (e.g., replying "STOP" or "HELP").

2. How We Use Your Information

We use the information we collect to:

  • Send you text messages, including promotional offers, updates, order confirmations, and reminders, based on your subscription preferences.

  • Communicate with you regarding your account or service-related inquiries.

  • Comply with legal obligations and mobile carrier requirements.

  • Improve our services and personalize your messaging experience.

3. Message Frequency and Opt-Out

You will receive no more than 10 text messages per month based on your preferences and subscription. Message frequency may vary depending on your engagement with our service.

  • Opting Out: You can opt out of receiving SMS messages from us at any time by texting “STOP” to. After you opt out, we will send a final confirmation message, and no further messages will be sent unless you opt back in.

  • Help and Support: For help or more information, you can reply "HELP" to any of our messages or contact our support team

4. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which we collected it, including complying with legal, accounting, or reporting requirements.

If you opt out of our SMS messaging services, we will retain only the information necessary to document your request and ensure you are not contacted again via SMS.

5. Data Sharing and Disclosure

We do not sell, rent, or share your personal information with third parties for their own marketing purposes. However, we may share your information:

  • With Service Providers: We work with third-party service providers (e.g., SMS platforms) who assist us in delivering text messages to you. These providers are bound by confidentiality agreements and are only permitted to use your information for the purposes of delivering our SMS services.

  • For Legal Compliance: We may disclose your information if required by law, such as in response to a court order, or if necessary to protect the rights, property, or safety of Gray Wind International LLC, our customers, or others.

6. Data Security

We take the security of your personal information seriously. We implement appropriate technical and organizational measures to protect your data from unauthorized access, use, alteration, or disclosure.

While we take steps to safeguard your information, please note that no system is 100% secure, and we cannot guarantee the absolute security of your data.

7. Your Rights

Depending on your location, you may have certain rights related to your personal information, including:

  • The right to access, correct, or delete your personal information.

  • The right to restrict or object to the processing of your data.

  • The right to withdraw consent for SMS messaging at any time (without affecting the lawfulness of processing based on consent before its withdrawal).

To exercise these rights, please contact us at info@gwindinternational.com

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the date at the top will reflect the most recent update. We encourage you to review this policy periodically to stay informed about how we are protecting your information.